Privacy Policy for instabottles.com
1. Introduction
At instabottles.com (“we”, “us”, or “our”), we are firmly committed to upholding the privacy and data protection rights of our users. We recognize the importance of securing and safeguarding personal data, and we process all information with transparency, integrity, and in strict accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy governs the handling of personal data collected through instabottles.com and all related domains and services provided therein. For the purposes of applicable data protection laws, instabottles.com operates as a Data Controller when determining the purposes and means of processing your personal data.
This Policy applies to all visitors, users, customers, and others who access our website or services (“users”).
3. Categories of Data We Process
We process the following categories of personal data to provide and improve our services, to communicate with you, and to comply with legal obligations:
a. Usage Data
We automatically collect certain information when you visit instabottles.com, including your browser type, IP address, time zone, referring URLs, pages visited, and session duration.
b. Account Data
When you register an account, we collect personal details such as your name, email address, billing/shipping address, and phone number.
c. Profile Data
We may gather profile-related information such as your preferences, purchase history, and behavioral data derived from your interaction with the site.
d. Communication Data
This includes records of correspondence with us, including emails, support queries, and live chat history.
e. Technical Data
We collect information regarding your device type, operating system, screen resolution, browser settings, and system configurations used to access our services.
f. Transaction Data
We process payment information (processed securely via our payment partners), as well as order details, fulfilment, shipping, and billing history.
g. Preference Data
You may choose to provide us with your marketing and communication preferences, product interests, and opt-in statuses for newsletters or promotions.
4. Legal Bases for Processing
We rely on one or more of the following lawful bases to process your personal data:
– Performance of Contract: When data is required to fulfill our contractual obligations to you (e.g., fulfilling orders).
– Legitimate Interests: Where necessary for our legitimate interests (e.g., service improvements, fraud prevention), provided these interests do not override your rights.
– Consent: Where you have provided explicit consent (e.g., for receiving marketing communications).
– Legal Obligation: Where processing is necessary to comply with a legal requirement (e.g., tax reporting).
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You have the right to have inaccurate or incomplete data corrected.
– Right to Erasure: You can request deletion of your data where lawful grounds exist.
– Right to Restriction: You may request that we restrict the processing of your personal data under certain circumstances.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard technical and organizational security controls to protect your data, including:
– Data encryption at rest and in transit
– Secure access management and multi-factor authentication
– Regular system audits and software patching
– Enforced access control and monitoring of our data systems
– Staff training on data protection and confidentiality
Despite our efforts, no system can guarantee absolute security, and users are encouraged to take appropriate measures to protect their credentials.
7. International Data Transfers
As part of providing our services, your personal data may be transferred to and processed in countries outside of your own jurisdiction, including countries that may have different levels of data protection. In such cases, we rely on legally recognized mechanisms, such as:
– Standard Contractual Clauses issued by the European Commission
– Compliance with U.S.-EU Privacy Shield (where applicable)
– Binding Corporate Rules enforced by data processors
We ensure that all international transfers comply with applicable data protection legislation.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy, or as required by law, with specific timeframes as follows:
– Account and Profile Data: Retained for the duration of your relationship with us and up to 6 years thereafter
– Transaction Data: Retained for 7 years to satisfy financial and legal obligations
– Communication Data: Retained for up to 3 years for customer service and reference
– Usage and Technical Data: Retained for 12 to 24 months for analytics and system optimization
– Preference Data: Retained until you withdraw your consent or update your preferences
We periodically review the data we retain and securely delete or anonymize data that is no longer required.
9. Cookie Policy
We use cookies and similar tracking technologies on instabottles.com to improve functionality, analyze site performance, and personalize user experiences. The types of cookies we use include:
– Essential Cookies: Required for site functionality (e.g., login, cart)
– Functional Cookies: Remember user preferences and settings
– Analytics Cookies: Collect aggregated data on user behavior (e.g., Google Analytics)
– Performance Cookies: Measure system performance and improve responsiveness
10. Cookie Management and Compliance
Users located in jurisdictions governed by GDPR or CCPA are presented with clear cookie consent mechanisms upon visiting instabottles.com. You may manage cookie preferences at any time using the cookie control settings on the website. Additionally, most web browsers allow you to control cookies through browser settings.
Under CCPA, California residents may opt-out of “sale” of their personal data by adjusting cookie preferences accordingly. We do not sell personal information as defined under CCPA.
11. Protection of Children
instabottles.com is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered personal data from a child under 13, we will promptly delete it. Parents or guardians who believe their child has provided personal data to us may contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect legal, regulatory, or operational changes. Where changes materially affect your rights, we will take reasonable steps to notify you, including through notices on instabottles.com or direct communication, where appropriate.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: www.instabottles.com
We are committed to ensuring that your privacy is respected and protected in full compliance with all applicable privacy regulations.